I called to talk to Jeff about getting an inspection and a door lock replaced. I got an answering machine. I had never got an answering machine during business hours before. I left a message and after work I drove by the station. There was a sign on the door thanking customers for their business over the years.
I left him another message and asked him to call. He called the house and talked to my wife.
As I said in the last post, there are other factors than just the impending construction. Jeff’s fiancee had graduated and found a good job. By any kind of financial assessment, the business was only marginally profitable. The location was going to be unusable, possibly permanently. And there are family issues, involving Jeff’s time and energy, that make it difficult for him to put in the kind of hours it takes to run a operation like an independent service station.
I understand. I support his decision, hope for only the best for him and his. But it’s a loss.
I stopped this morning and took the picture at the top of this post. It’s not a business anymore, it’s an just an old building standing in the way of pending construction.
Last week I dropped my truck off at the local Ford garage. They did a fine job and I have no complaints about the service or the price. It was computerized and efficient. They sent me an email follow-up with a satisfaction survey. What more can you ask for these days?